General FAQs

FAQs for general issues with Medisked
- As a director/supervisor, can I re-set a staff password? (they either write down wrong or enter wrong-tablet have to hit lower case then upper case to reg...
Tue, 28 Feb, 2023 5:51 PM
Medisked Setting Security Questions & Changing Password
It is REQUIRED that you setup your security questions.  This will expedite the process of resetting your password on your own without contacting help desk. ...
Tue, 1 Feb, 2022 7:50 PM
How to create a schedule for a staff/client in Medisked:
How to create a schedule for a staff in Medisked:    When logged into Medisked, go to Schedule/Notes at the top, then find Add/Change schedule. In the b...
Tue, 28 Feb, 2023 6:07 PM
How to View/Print Goal data
Navigate to the 'Planning' tab at the top menu, then find 'View Plan' on the left menu. Select the client's name then click 'Next...
Tue, 7 Mar, 2023 3:17 PM
How to: Edit Observations Report from Medisked in Excel
**not applicable to Vitals in this Observation Report after implementation of Vitals module  May 1, 2023.    In Medisked navigate to the ‘Medications/Ob...
Fri, 10 Mar, 2023 10:37 AM
Medisked Mobile Issues-Problem Solving
************************************************************************************************** Clearing Cashe Files and other Issues Using Medisked on...
Wed, 10 Dec, 2025 11:49 AM
How to Allow Location services for Medisked on Mobile
Mobile Devices: Chrome works best with Medisked and we request they use this for best results. Once you type in the site name (skillcreati...
Wed, 10 Dec, 2025 12:03 PM
Medisked File size too big
Medisked file sizes have to be less than 25mb to upload. Therefore if it won't attach to an email it won't attach to Medisked chart Documents.&n...
Wed, 10 Dec, 2025 3:03 PM