How to reset a staff password in Relias
For Supervisors:
- Login to Relias and at the top right of your page there will be a box that says “Learner” with a down arrow. Click this box and switch to “Administrator”
- When the page reloads there will be a menu on the left side of the screen. Find the “Manage” section and then click “Users” and then “Users List”
- Find the staff you need to change, click on their name (Don’t click the book or the envelope, these do different things)
- When their profile page loads, the first section will be “Name & Login” Here you will see two boxes that say “Change password” and “Confirm password”.
- Type a new password (something simple like newpass or something similar)
- Click the box to “Require password change on next login”
- Find the “Save” button to the right of this section and click save.
This has changed the password and once the staff log’s in it will prompt them to create a new password.